Klipstar
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Knowledge Base
Find answers, explore features, and get the most out of Klipstar.
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Getting Started
Creating your Klipstar account
Sign up, set up your profile, and make your first clip in under 5 minutes.
Uploading your first video
Learn how to upload videos directly or import from YouTube URLs.
Understanding virality scores
How our 0-100 scoring system works and what makes a clip go viral.
Choosing the right caption style
Standard, karaoke, pop, or slide — which style fits your content?
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AI Features
How AI highlight detection works
Our multi-signal analysis combines audio, visuals, and speech to find the best moments.
Using prompt-based clipping
Describe what you want in natural language and let AI find matching clips.
Auto-reframing and face tracking
How Klipstar keeps faces centered when converting 16:9 to 9:16.
Caption translation (30+ languages)
Translate your captions to reach global audiences automatically.
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Publishing & Distribution
Connecting social accounts
Link your YouTube, TikTok, Instagram, and Twitter/X accounts for one-click publishing.
Scheduling posts
Schedule clips to publish at optimal times across all platforms.
YouTube Channel Monitor setup
Automatically generate clips from new YouTube uploads — zero manual work.
Export formats and quality settings
Resolution, aspect ratio, and encoding options for each platform.
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Billing & Plans
Understanding plans and pricing
Compare Spark (free), Creator, and Studio plans and what's included in each.
How credits work
One clip = one credit. Learn how credits are counted and when they reset.
Upgrading or downgrading your plan
How to change plans and what happens to your content when you do.
Cancellation and refund policy
Cancel anytime. 7-day money-back guarantee on paid plans.
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API & Developers
API quickstart guide
Submit your first video via API in 5 minutes with Python or curl.
Authentication and API keys
How to generate and manage your API keys securely.
Webhook integration
Get notified when clips are ready via webhook callbacks.
Rate limits by plan
Understand request limits for Spark, Creator, and Studio API access.
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Troubleshooting
Video upload fails or gets stuck
Common causes and fixes for upload issues.
Clips not generating or low quality
Check video requirements and processing status.
Social account connection issues
Troubleshoot OAuth connection problems with YouTube, TikTok, and more.
Billing and payment errors
Resolve payment failures and subscription issues.